Designed in 2023 and developed in 2024 by Melbourne-violinist, Jennen Ngiau-Keng, the Orchestrated App is a marketplace for people to buy and sell musical instruments, including violins, cellos, pianos, keyboards and much more. The Orchestrated App can be used to sell any musical instrument, not just orchestral instruments.

The Orchestrated App has another function, where employers can post job ads and musicians can search for jobs worldwide. Orchestral musicians can also post job swap opportunities.

Yes, Orchestrated App is available globally, allowing buyers and sellers from around the world to connect.

You can download the Orchestrated App from the Apple Store for iOS devices or from the Google Play Store for Android devices. Just search ‘Orchestrated’.

Simply download the app, click on the “Sign Up” button, and follow the prompts to create your free account. It only takes a few minutes to create your profile and to list your musical instrument for sale.

It’s free to download and browse the Orchestrated App without creating an account. However, to message sellers, buyers are required to create a free account. This helps to keep the marketplace secure and less susceptible to spammers.  

For sellers, we offer a tiered-fee system, and right now, all tiers are available at an incredible 60% discount!

For posting jobs, the fee is typically $300 AUD, but for a limited time, it’s slashed by 60% to just $100 AUD.

All ads remain live until sold or fulfilled.

Listing fees are typically paid with a credit or debit card through the app.

Yes, you can list multiple instruments for sale on Orchestrated App, each with its own listing fee.

The Orchestrated App serves as a platform for connecting buyers and sellers, but all sales and transactions occur outside of the app. It’s the responsibility of the buyer and seller to coordinate appointments and the payment process. If a buyer opts to purchase an instrument without viewing it or meeting the seller in person, they do so at their own risk.

No, the Orchestrated App does not take a commission fee from the sale of your instrument. The only fee is the one-time listing fee.

Your instrument listing remains active until it is sold. There are no expiration dates for listings. However, sellers must login to their account at least every 30 days to keep their ad(s) live. An automatic email reminder is sent to sellers with active listings to remind them to login. This ensures that all ads are current and up to date. 

When listing your musical instrument, be sure to include details such as the maker, brand, year of make, size (if applicable), condition, price, and clear photos. 

When creating your ad, you’ll have the opportunity to craft a compelling title that captures the essence of your instrument. These words will serve as searchable keywords, enabling potential buyers to discover your listing with ease. 

Additionally, you’ll have the freedom to provide a detailed description, offering prospective buyers a comprehensive understanding of your instrument’s history, usage, and unique attributes. From its origins and previous owners to its sound quality and maintenance history, including as much information as possible will help attract serious buyers who appreciate the value of your instrument.

Buyers will message you directly through the app to inquire about your instrument or to arrange a viewing.

The Orchestrated App can be used to sell any musical instruments and accessories. 

If an instrument or item name is not currently listed, it can be added by the user.

Shipping arrangements are determined by mutual agreement between the buyer and seller. It’s essential to discuss shipping options and associated costs thoroughly before finalising the transaction.

The Orchestrated App assumes no responsibility for transactions between buyers and sellers. It’s important for both parties to exercise caution and conduct due diligence throughout the transaction process.

There are certain details of your ad that cannot be edited once it’s live. The reason for this, is it doesn’t allow users to sell multiple instruments from the one listing. 

The following attributes cannot be edited once live:

• Location of instrument
• Instrument family and instrument
• Condition of instrument 
• Title of instrument ad

The following attributes can be edited once live:

• Instrument price
• Instrument photos
• Description text of instrument

Email our care team at help@orchestratedapp.com and we’ll do our best to assist.

Yes, you can use the search function within the app to filter listings by brand, model, price range, location and other criteria.

Yes, buyers and sellers are free to negotiate the price of instruments listed on the Orchestrated App.

Currently, the Orchestrated App does not have a built-in rating system. However, users can opt to be verified. Verified users receive a blue tick next to their profile photo, letting others know that they are the real deal.

If you encounter any issues, please contact the Orchestrated App care team for assistance at help@orchestratedapp.com. 

We appreciate your feedback as we are always looking to improve the user experience of our app.